Operations
The operating backbone you haven’t hired yet.
Experienced operators who take administration, hiring, back office and programs off the leader’s plate and run them properly.
What’s included.
Pick any of these on their own, or combine them. Your operator scopes the work with you in week one.
Administration
Keeping the founder’s office running: calendars, vendors, contracts and documentation.
- Founder calendar
- Vendor management
- Contract tracking
- Documentation
Hiring
Running hiring end to end, from role scoping to the new hire’s first week.
- Role scoping
- Sourcing
- Interview loops
- Offers & onboarding
Back office
The finance and compliance operations that keep a company out of trouble.
- Finance ops
- Compliance coordination
- Internal tooling
- Policies & SOPs
Program management
Turning priorities into plans with owners, timelines and follow-through.
- OKRs
- Cross-team initiatives
- Launches
- Offsites
Category management
For commerce businesses: running categories with a clear view of assortment, performance and growth.
- Assortment planning
- Category performance
- Supplier coordination
Typical moments we get the call.
If any of these sound familiar, it’s a good time to talk.
- You’ve just raised and the team needs to double
- The founder is still the default owner of admin and vendors
- Hiring is slow because nobody owns the process
- Cross-team initiatives keep slipping
- Finance and compliance work is piling up before an audit or raise
- You need operating rigour without a full-time COO
Where we’ve done this recently.
Client names are kept confidential.